Support Specialist

4 days ago


Auburn, New York, United States Mozaic Full time
Role Overview

We are seeking a highly organized and detail-oriented Support Specialist to join our team at Mozaic in Auburn, NY.

Job Responsibilities

The ideal candidate will possess strong computer skills and have experience with Microsoft Office applications. Key responsibilities include:

  • Maintaining and updating databases for individuals receiving services in Cayuga County
  • Performing monthly billing tasks for services, compiling information, and managing data entry to ensure timely billing
  • Developing and maintaining spreadsheets to track billing and acting as a liaison with the Business Office
  • Recording and distributing meeting minutes, as well as maintaining spreadsheets that track Life Plans and preparing review packets

In addition to these duties, the Support Specialist will also be responsible for maintaining office records and documents, overseeing office supply distribution and costs, and managing individual attendance.

Salary and Benefits

This role offers a competitive salary range of $17.00 to $17.50 per hour, along with a comprehensive benefits package including 4 weeks paid time off, daily pay option instead of bi-weekly, Federal Student Loan Forgiveness Program, 403(b) retirement plans with employer match, Medical Insurance with Health Reimbursement Arrangement (HRA), Dental & Vision Insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (FSA), and Life Insurance paid 100% by Mozaic.

About Us

Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 individuals with disabilities in our area.


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