Database Performance Engineer

4 weeks ago

Washington, Washington, D.C., United States Oracle Full time
Job Description

The Customer Success Database Performance Engineer position is a key role in Oracle's Cloud Infrastructure team. As a reactive engagement specialist, you will work directly with customers to resolve database performance issues affecting their Oracle OMCS applications.

You will be responsible for collaborating with customers, Oracle lines of business, and executive management to achieve customer success. This involves developing and maintaining relationships with senior management across lines of business and third parties.

The ideal candidate will have a solid understanding of Oracle Applications and Database support processes, as well as experience in a Service Delivery environment. You will be a self-starter who can work autonomously and independently, with a strong ability to provide solutions to customers.

Key Responsibilities:

  • Main contact for Oracle customers during Hyper Care engagements
  • Manages accountability for both Global Application Delivery Services and customers
  • Develops and maintains relationships with senior management across lines of business and third parties
  • Plans and deploys support activities to ensure effective delivery of a partnership with the customer
  • Advises customers on database performance topics and provides solutions

Qualifications:

  • 10+ years of database administrator, support of databases or database development experience
  • Cloud Technical knowledge
  • Experience within a Service Delivery environment
  • Self-starter with ability to work autonomously and independently
  • Previous experience with Oracle Solutions preferred

Benefits:

  • Comprehensive benefits package including medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match

Oracle Culture:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We value diversity and inclusion, and are committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

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