Patient Care Coordinator
4 days ago
Job Summary:
Amtec is seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities:
- Patient Check-in and Check-out: Warmly greet incoming patients, complete the check-in process, and ensure a smooth check-out experience.
- Administrative Support: Provide administrative assistance to healthcare professionals, including answering phones, scheduling appointments, and transcribing messages.
- Insurance and Claims: Verify insurance eligibility, audit and edit insurance claims, and ensure accurate and timely processing.
- Chart Preparation: Prepare charts for patients scheduled for the following day, ensuring all necessary documents are up-to-date and accurate.
- Sales and Customer Service: Process sales of contact lenses, respond to customer inquiries, and provide exceptional customer service.
- Front Desk Management: Maintain a clean and organized front desk area, ensuring a positive and welcoming environment for patients and staff.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in the healthcare industry, preferably in a medical office setting.
- Skills: Strong communication and interpersonal skills, ability to multitask and prioritize tasks, and proficiency in automated equipment and systems.
Physical Requirements:
- Physical Demands: Must be able to sit for long periods, read a computer screen for extended periods, and lift up to 20 pounds.
Working Conditions:
- Work Environment: Inside office environment with occasional after-hours projects.
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