Cocktail Server

4 weeks ago


Auburn, Alabama, United States The Hotel at Auburn University Full time
About the Role

We are seeking a highly skilled and enthusiastic Cocktail Server to join our team at The Hotel at Auburn University. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Welcome and greet guests, making them feel comfortable and informed about our offerings
  • Explain the Piccolo story to first-time visitors and provide a comprehensive overview of our menu and services
  • Inform guests of specials and menu changes, making recommendations that meet their preferences
  • Answer questions about our food, beverages, and restaurant functions, providing accurate information and exceeding expectations
  • Take food and beverage orders, enter them into our point-of-sale system, and ensure timely delivery
  • Provide proper table maintenance, ensuring a clean and inviting atmosphere throughout the dining experience
  • Prepare final bills, present checks to guests, and process payments
  • Assist with coordination of valet services to ensure timely delivery of guests' vehicles
  • Communicate effectively with guests and team members, using a positive and clear speaking voice
Working Conditions

This role requires the ability to safely lift and maneuver multiple plates of food, as well as frequent standing and walking throughout the shift. Team members must be flexible and able to work nights, weekends, and holidays.

Requirements
  • Ability to communicate in English, both orally and in writing, with guests and employees
  • Ability to work under pressure and deal with stressful situations during busy periods
  • A minimum of 3 months of restaurant experience at the server level
  • Basic knowledge of food and beverage procedures and functions
  • Positive attitude and excellent communication skills

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