Family Support Specialist

2 months ago

Salem, Oregon, United States State of Oregon Full time
Position Overview: JOIN OUR DEDICATED TEAM

We are committed to being an Equal Opportunity Employer. Our goal is to foster an inclusive agency guided by our vision of eliminating racism, discrimination, and bias. We believe that a diverse workforce, where everyone can express their authentic selves, is essential for effectively serving our communities. We encourage applications from individuals belonging to historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others.

Are you interested in making a meaningful difference in the lives of Oregonians who require support and resources? Do you thrive in a collaborative environment with a diverse team dedicated to serving children, families, and communities? If so, we invite you to consider this opportunity.

This role values Bilingual English/Spanish skills. While bilingualism is preferred, it is not mandatory. If you possess the requested language skills and successfully pass the assessment, you may be eligible for a 5% pay differential.

State of Oregon: A Place to Contribute and Make an Impact

  • By joining our agency, you become part of a community of over 10,000 professionals committed to empowering Oregonians to achieve well-being and independence through services that protect, empower, respect choice, and uphold dignity.
  • Engage with Employee Resource Groups (ERGs) to find community, build connections, and participate in collective learning. ERGs are employee-led committees that support one another and the agency's mission.
  • We are dedicated to creating an antiracist and equitable agency. Equity is a core principle of our human services mission, and we strive to integrate it into all our operations.
  • We understand that life can be unpredictable, and we prioritize your well-being. Enjoy a balanced work-life schedule, 11 paid holidays annually, flexible working hours, and comprehensive benefits including health, dental, vision, and more.

Qualifications:

  • A Bachelor's degree in Behavioral Science, Social Science, or a closely related discipline; OR
  • A Bachelor's degree in any field with one year of relevant human services experience (e.g., assisting individuals and groups facing challenges such as economic hardship, employment issues, abuse and neglect, substance abuse, aging, disabilities, health concerns, cultural competencies, and inadequate housing); OR
  • An Associate degree in Behavioral Science, Social Science, or a closely related field AND two years of relevant human services experience; OR
  • Three years of relevant human services experience.
  • Submission of a resume or Workday profile is required.

Key Attributes:

  • Understanding of Strengths-Based Case Management and experience with home visits.
  • Collaborative experience working with community partners and families.
  • Proficiency in Holistic Family Assessment and strong problem-solving abilities.
  • Excellent organizational and time management skills, with the ability to manage multiple tasks.

Please ensure that your application materials clearly outline how you meet these attributes, as they will be used to determine candidates for further consideration.

Your Responsibilities:

  • Conduct interviews with participants to assess family needs and eligibility.
  • Identify alternative resources and connect clients to community services.
  • Complete program applications for benefits and issue appropriate support payments if eligible.
  • Engage clients in evaluating family strengths.
  • Collaboratively develop a case plan outlining steps toward self-sufficiency and guide job search activities.
  • Assess initial applicants and ongoing participants to coordinate and arrange services that assist families in achieving self-sufficiency while meeting their basic needs.
  • Monitor progress and needs, making necessary adjustments to the family's case plan.
  • Coordinate case management functions with other service providers.
  • Participate in case staffing, employment readiness, life skills training, and supported job search as needed.

Work Environment:

  • Fast-paced position with a high volume of individual and family interactions.
  • Engagement with a diverse clientele requiring compassionate and professional responses.
  • Work conducted in offices, clients' homes, and various community locations.
  • Work hours may vary, including evenings and weekends, with potential overtime required.
  • A valid driver's license and acceptable driving record are necessary. If you do not have a driver's license, you must provide an alternative transportation method.
  • Some overnight travel may be necessary for statewide meetings and training.

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