Retail Sales Specialist
1 week ago
The Retail Sales Specialist is responsible for providing a warm welcome and expressing gratitude to every customer who visits the store. This role requires a comprehensive understanding of all product categories, with a particular emphasis on the Tack Department. Maintaining a tidy, organized store and ensuring all merchandise is attractively displayed is also a key responsibility.
Key Responsibilities- Embrace and promote the core values and culture of Cavender's.
- Deliver exceptional customer service through professional and knowledgeable sales techniques.
- Avoid aggressive sales tactics and focus on maximizing each customer interaction.
- Stay informed about the latest trends in western wear fashion.
- Keep the work environment clean, organized, and presentable.
- Understand and adhere to company policies and procedures.
- Stay updated on promotional offers and pricing.
- Assist in stocking merchandise and maintaining store organization as needed.
- Arrive at work punctually and maintain a professional appearance.
- Be vigilant regarding store security at all times.
- Ensure all products are accurately scanned and displayed correctly.
- Check for mismatched items in the boot department.
- Assist customers with product exchanges and provide knowledgeable answers to inquiries regarding fit, promotions, pricing, and product quality.
- Perform additional duties as assigned by management.
- Collaborate with supervisors to understand and achieve company goals.
The ideal candidate should possess the following skills and abilities:
- Capability to lift and lower items regularly throughout the shift.
- Ability to comprehend and follow basic instructions.
- Skill in interpreting various documents.
- Ability to apply abstract principles to complex tasks.
- Proficiency in understanding and responding to verbal and written English.
- Ability to remain alert and focused during assigned work hours.
Cavender's is committed to providing equal employment opportunities and does not discriminate based on any protected characteristic. Reasonable accommodations will be made for individuals with disabilities upon request.
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