Homeless Prevention Programs Manager
2 weeks ago
Lighthouse is seeking a highly motivated and results-driven social worker to manage the housing case management team. The successful candidate will be responsible for program compliance, quality, and consistency of services, as well as the management of daily operations.
Key Responsibilities:- Lead and supervise Housing Case Managers, AmeriCorps, and interns in the implementation of housing and other supportive direct-service programs.
- Recruit, hire, and train new housing staff, as needed.
- Stay up-to-date with ongoing best practices, program eligibility, and implementation requirements.
- Train staff accordingly and maintain accountability.
- Be accessible to housing staff members in an on-call type structure.
- Lead program team meetings.
- Provide ongoing feedback and direction to staff and conduct annual performance reviews.
- Work with supervisor to ensure agency-wide strategic work plans are being carried out accordingly.
- Work with supervisor to establish, track, and monitor program budgets and expenses.
- Work with supervisor to manage and implement funding and program requirements.
- Work with supervisor and HMIS Agency Administrator to establish, track, and monitor key program outcomes, data quality, and data compliance.
- Lived or professional experience working with people experiencing homelessness or extreme levels of poverty in the US.
- BSW from a 4-year accredited college or university or bachelor's degree in a related field or 9 years related experience.
- 5+ years' experience in a role directly or indirectly related to a human/social services, case management, and/or program management.
- Proficient with Microsoft Office Suite; experience with HMIS, and Google Apps.
- Strong organizational and communication skills.
- Strong conflict resolution skills.
- An appetite for innovation and creative problem-solving.
- Ability to work evenings and weekends.
- Reliable transportation.
- MSW from a 4-year accredited college or university or master's degree in a related field.
- 6+ years' experience in a role directly or indirectly related to a human/social services and/or case management.
- Experience managing emergency housing programs and services.
- Knowledge of the social services landscape in Oakland County and surrounding areas.
- Harm Reduction, Trauma Informed Care, Housing First, and SPDAT training.
- Proven ability to work effectively with racially and ethnically diverse clients and teams.
- Experience in managing and leading teams.
- Ability to build consensus and resolve conflict; exhibits willingness to have difficult conversations.
Lighthouse is an equal opportunity employer, and does not discriminate against any qualified individual based on race, creed, religion, national origin, color, status as a veteran, gender or gender identity, sex, age, sexual preference or orientation, marital status, disability, income, weight, or any other basis prohibited by law.
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