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Healthcare Administrative Coordinator

2 months ago

Towson, United States Bay West Endocrinology Associates Full time
Job Overview

We are seeking a dedicated Healthcare Administrative Coordinator to manage our patient scheduling and administrative operations at Bay West Endocrinology Associates.

Work Schedule: Monday to Friday, 8:30 AM - 5:00 PM
Employment Type: Full Time
Shift: Day

Key Responsibilities

The ideal candidate will perform a variety of essential administrative tasks, including but not limited to:

  • Managing a multi-line phone system to schedule patient appointments and direct calls appropriately.
  • Welcoming patients upon arrival and providing necessary documentation.
  • Collecting co-pays and fees prior to appointments.
  • Processing prescription refills and prior authorizations.
  • Assisting patients with appointment scheduling, confirmations, and adjustments.
  • Communicating test results to patients as directed by healthcare providers.
  • Scanning and indexing documents into the Electronic Medical Records (EMR) system.
Qualifications for Success

Preferred:

  • Experience with electronic medical records (EMR), particularly Athena.
  • Ability to work both independently and collaboratively in a close-knit team.
  • Proficiency in multitasking and meeting deadlines in a dynamic environment.
  • Strong problem-solving abilities.
  • Effective prioritization and independent work skills.

Minimum:

  • High school diploma or equivalent (GED).
  • Typing speed of at least 40 words per minute.
  • Familiarity with computer applications, including MS Office Suite and Athena.

We offer a supportive work environment with excellent benefits for the right candidate.