Head of Contact Center Strategy

Job Title: Director of Customer Contact Innovation Overview: This role is pivotal in spearheading continuous enhancement and strategic innovation initiatives within M&T Bank's contact center. By leveraging Agile methodologies, Lean Six Sigma principles, customer experience design strategies, and effective change management practices, the Director...

Job Title: Director of Customer Contact Innovation Overview: This position is pivotal in spearheading strategic advancements and continuous enhancement initiatives within M&T Bank's contact center. By leveraging Agile methodologies, Lean Six Sigma principles, Customer Experience Design, and Change Management practices, the role collaborates with various...

Job Title: Director of Customer Contact Innovation Overview: This position is pivotal in spearheading strategic enhancements and innovative practices within M&T Bank's customer contact operations. By leveraging Agile methodologies, Lean Six Sigma principles, customer experience design, and effective change management techniques, the role collaborates...

Job SummaryWe are seeking a highly skilled Continuous Improvement Manager to lead significant process improvement projects and initiatives related to the routing of M&T customers in the contact center, most notably via the IVR. The ideal candidate will have a strong background in agile principles, Six Sigma, LEAN, Project Management, and Change Management,...

Job SummaryWe are seeking a highly skilled Continuous Improvement Manager to join our team at M&T Bank. As a key member of our organization, you will be responsible for leading significant process improvement projects and initiatives related to the routing of M&T customers in the contact center, most notably via the IVR.Key ResponsibilitiesDirect development...

Job Summary:The Director of Customer Experience Innovation will lead the development and implementation of strategic initiatives to drive continuous improvement and innovation in the M&T Bank contact center. This role will be responsible for leveraging Agile Principles, LEAN Six Sigma, CX Design Principles, and Change Management best practices to drive...

Job Summary:The Director of Customer Experience Innovation will lead the development and implementation of strategic initiatives to drive continuous improvement and innovation in our contact center. This role will be responsible for leveraging Agile Principles, LEAN Six Sigma, CX Design Principles, and Change Management best practices to drive business...

About the RoleM&T Bank is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and accurate manner.Key ResponsibilitiesCustomer Service: Respond to...

Job SummaryWe are seeking a highly skilled and compassionate Nurse Practitioner or Physician Assistant to join our team at Medical Director Services PC. As a primary care provider, you will play a vital role in delivering high-quality patient care in a skilled nursing facility setting.Key ResponsibilitiesAssess and Manage Patient Care: Conduct thorough...

About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

Job SummaryThis is a challenging and rewarding role that requires a strong background in process improvement and customer experience. As a Continuous Improvement Manager, you will be responsible for leading significant process improvement projects and initiatives related to the routing of M&T customers in the contact center, most notably via the IVR.Key...

Contact Center Service Representative- Retail Location: Buffalo, NY . Candidate must be able to report into our office located in Buffalo, NY. Hybrid eligibility determined based on consistent successful performance. ​ Hours: Must have open availability to work 8 hour shifts 5 days per week between the hours of 6:00am - 9:00pm Monday through Friday and...

Contact Center Service Representative- Retail Location: Buffalo, NY. This is an on-site position for the first three months - Job then changes to a hybrid status (2 days in the office/3 days at home) if you are successfully performing in the role. ​ Hours: Must have open availability to work 8 hour shifts 5 days per week between the hours of 6:00am -...

Location: Hybrid (2 days in-office, Tuesday/day of choice) out of Amherst Center ----- Schedule: Open availability required (department open 8:30AM-9PM EST Monday-Friday) ----- Overview: Serves as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for...

Customer Service Representative - Buffalo, NYSalary: $20.15 per hour/$40,602.25 per yearWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Getzville, NY office. This role...

Registered Nurse (RN) Team MemberEllicott Center for Rehabilitation and Nursing is seeking an RN Team Member to work for our Skilled Nursing Facility located in Buffalo, NY.Duties Include: Provides advice & support to the Residents and their familiesMonitoring Residents and administering medication and treatmentsDocuments Resident care services by charting...

Job DescriptionJob DescriptionRegistered Nurse (RN) Team MemberEllicott Center for Rehabilitation and Nursing is seeking an RN Team Member to work for our Skilled Nursing Facility located in Buffalo, NY.Duties Include:Provides advice & support to the Residents and their familiesMonitoring Residents and administering medication and treatmentsDocuments...

Registered Nurse (RN) Team Member Ellicott Center for Rehabilitation and Nursing is seeking an RN Team Member to work for our Skilled Nursing Facility located in Buffalo, NY. Duties Include: Provides advice & support to the Residents and their families Monitoring Residents and administering medication and treatments Documents Resident care services by...

Registered Nurse (RN) Team Member Ellicott Center for Rehabilitation and Nursing is seeking an RN Team Member to work for our Skilled Nursing Facility located in Buffalo, NY. Duties Include: Provides advice & support to the Residents and their families Monitoring Residents and administering medication and treatments Documents Resident care services by...

Job DescriptionCappellino buick gmc NOW HIRING AUTOMOTIVE BODY SHOP TECHNICIANS  Cappellino Buick GMC is currently looking to hire experienced Automotive Body Shop Technicians at our Williamsville NY location.  Previous Automotive Body Technician (Collision Center Technician) experience is REQUIRED for this position.  Icar Certification is REQUIRED. ...

The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.The Arc Erie County is currently seeking Behavior Intervention Technician for our residential program located in Erie County, NY. Why...

Cappellino buick gmc NOW HIRING AUTOMOTIVE BODY SHOP TECHNICIANS Cappellino Buick GMC is currently looking to hire experienced Automotive Body Shop Technicians at our Williamsville NY location. Previous Automotive Body Technician (Collision Center Technician) experience is REQUIRED for this position. Icar Certification is REQUIRED. We are offering a...

Req ID: 445528Address: 991 Ann Rutledge Rd. Williamsville, IL, 62693 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

Req ID: 445528Address: 991 Ann Rutledge Rd. Williamsville, IL, 62693 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

Req ID: 445678Address: 991 Ann Rutledge Rd. Williamsville, IL, 62693 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

Req ID: 445528Address: 991 Ann Rutledge Rd. Williamsville, IL, 62693 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

Req ID: 445528Address: 991 Ann Rutledge Rd. Williamsville, IL, 62693 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

Company Overview:We are looking for a driven and enthusiastic Junior Sales Account Executive to be part of our dynamic organization. In this role, you will take charge of managing and expanding a portfolio of client accounts, focusing on fostering strong relationships and delivering exceptional service. Our mission is to support individuals, families, the...