Mac Support Specialist
18 hours ago
As a Mac Support Specialist at Dean and Company, you will play a critical role in ensuring the smooth operation of our internal IT infrastructure. Located in McLean, VA, just outside Washington, D.C., we are a strategy-consulting firm seeking an experienced professional to provide top-notch support to our team members.
Estimated Salary: $70,000 - $90,000 per year, based on qualifications and experience.
Key Responsibilities:- Manage the full workstation lifecycle using tools such as MDM, Munki, and Puppet to ensure seamless operations.
- Provide exceptional support for Mac laptops and other IT equipment in a dynamic mobile environment.
- Ensure timely patching and backup of client systems to maintain optimal performance.
- Proactively identify and resolve workstation issues before they become major problems.
- Deliver employee training and assistance to enhance technical proficiency.
- FOLLOW DOCUMENTED PROCEDURES TO ENSURE CONSISTENCY AND EFFICIENCY.
- Contribute to internal documentation and manage asset inventory to maintain accurate records.
- Must have extensive experience administering and troubleshooting Mac computers.
- PREFERRED EXPERIENCE IN AUTOMATING COMPLEX WORKFLOWS USING PYTHON OR SIMILAR SCRIPTING LANGUAGE.
- AIRWATCH OR SIMILAR DEVICE MANAGEMENT EXPERIENCE IS A PLUS.
- MUNKI OR SIMILAR PACKAGE MANAGEMENT EXPERIENCE IS ALSO DESIRED.
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