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Customer Service Representative

2 months ago

Independence, Kansas, United States Coles Supermarkets Australia Pty Ltd Full time

About Coles Express

Coles Express is one of Australia's leading fuel and convenience retailers, with over 700 stores across the country. We're committed to providing great customer experiences and ensuring our stores are always clean, stocked, and welcoming.

Role Overview

We're looking for a Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, handling cash and promoting monthly specials and products. You'll also be responsible for ensuring our safety standards are met and delivering high-quality service to our customers.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive customer experience
  • Handle cash and process transactions accurately and efficiently
  • Promote monthly specials and products to customers
  • Ensure safety standards are met and maintain a clean and safe store environment
  • Work collaboratively with the store team to achieve sales and customer service targets

Requirements

  • Previous customer service experience, preferably in a retail environment
  • Ability to work flexible hours, including late nights, early mornings, and weekends
  • Physical ability to lift and move stock, and stand for long periods of time
  • Excellent communication and interpersonal skills

What We Offer

As a Customer Service Representative with Coles Express, you'll have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service. You'll also have access to a range of benefits, including great discounts across all Coles supermarkets and brands, and the opportunity to taste-test new products.

Join Our Team

We're committed to creating a diverse and inclusive workplace, and we welcome applications from people of all ages, nationalities, abilities, and cultures. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we'd love to hear from you.