Customer Service Expert
1 day ago
**About IKEA**
We are a global home furnishings company with a passion for innovation and sustainability.
As a Customer Service Associate at IKEA, you will be part of a team that aims to create a positive customer experience by ensuring accurate transactions and orders. This includes meeting customers' needs, solving problems independently, and recognizing when to escalate to a manager.
The salary for this role is around $15-$20 per hour, depending on your experience and qualifications.
**Job Responsibilities:**
- Create a positive customer experience by ensuring accurate transactions and/or orders;
- Meet customers' needs, solve problems independently, and recognize when to escalate to a manager;
- Build loyalty by ensuring a positive customer journey during the IKEA shopping experience;
- Provide customers with a simple and efficient checkout experience.
About You:
- You have excellent communication and problem-solving skills;
- You are able to work in a fast-paced environment with multiple priorities;
- You are passionate about providing excellent customer service;
- You are available to work a variety of shifts, including weekends and holidays.
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