Customer Service Expert

1 day ago


New Haven, Connecticut, United States IKEA Full time

**About IKEA**

We are a global home furnishings company with a passion for innovation and sustainability.

As a Customer Service Associate at IKEA, you will be part of a team that aims to create a positive customer experience by ensuring accurate transactions and orders. This includes meeting customers' needs, solving problems independently, and recognizing when to escalate to a manager.

The salary for this role is around $15-$20 per hour, depending on your experience and qualifications.

**Job Responsibilities:**

  • Create a positive customer experience by ensuring accurate transactions and/or orders;
  • Meet customers' needs, solve problems independently, and recognize when to escalate to a manager;
  • Build loyalty by ensuring a positive customer journey during the IKEA shopping experience;
  • Provide customers with a simple and efficient checkout experience.

About You:

  • You have excellent communication and problem-solving skills;
  • You are able to work in a fast-paced environment with multiple priorities;
  • You are passionate about providing excellent customer service;
  • You are available to work a variety of shifts, including weekends and holidays.


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