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Customer Service Representative

2 months ago

Pocatello, Idaho, United States Idaho State Journal Full time

We are seeking a skilled Customer Service professional to join our team at Idaho State Journal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Escalate complex issues to senior team members as needed
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.