Restaurant Team Leader

1 month ago


Cincinnati, Ohio, United States Shake Shack Full time
About Us

Shake Shack's mission is to deliver exceptional hospitality and high-quality food. Our team members enjoy a positive work environment that embodies our philosophy of 'Standing for Something Good.'

Job Overview

This role is responsible for managing daily restaurant operations, ensuring superior service, and guest satisfaction. The ideal candidate will have experience in fast-paced environments and be committed to delivering excellent customer experiences.

Responsibilities
  • Operations Management: Oversee daily restaurant operations, ensuring efficient service delivery and maintaining high standards of quality.
  • Team Development: Train and motivate team members to provide exceptional hospitality, promoting a culture of excellence and continuous improvement.
  • Sales Growth: Develop strategies to drive sales growth through effective marketing, community engagement, and staff empowerment.
  • Cost Control: Ensure compliance with sanitation and safety regulations, optimizing operational efficiency while maintaining high-quality standards.
Requirements
  • Experience: 2-3 years of Restaurant Management experience in high-volume, fast-paced settings.
  • Skills: Strong leadership, communication, and problem-solving skills; ability to multitask and prioritize tasks efficiently.
  • Qualifications: Working knowledge of restaurant operations, including personnel management, food planning, purchasing, sanitation, and health codes.
  • Benefits: Competitive salary ($48,505.60 - $61,859.20), meal discounts, corporate perks, comprehensive insurance, 401k plan, paid time off, parental leave, and opportunities for growth and development.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics, including age, disability, gender identity, national origin, race, religion, sex, sexual orientation, or veteran status.



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