Cafe Operations Leader

5 days ago

Cincinnati, Ohio, United States Northstar Cafe at Kenwood Towne Centre Full time
Northstar Cafe at Kenwood Towne Centre: A Management Opportunity

A management position at Northstar is distinct. You will become a part of a team of exceptional individuals and develop skills for your career and personal growth. You'll be contributing to something meaningful that is also challenging and inspiring. You will feel pride in what you do.

We strive for perfection in every detail, always. This is how we design our restaurants, select ingredients, and operate our business. Our food is prepared from scratch, responsibly sourced, and delicious. Our service is casual, exceptionally friendly, and genuine. Being a leader at Northstar is demanding work. It requires continuously evaluating the dining experience we offer through the eyes of our guests and asking "How can it be better?" The result is a growing collection of popular restaurants in Columbus, Cincinnati, and Cleveland poised to expand soon.

We are seeking talented leaders to join our team. This is an opportunity where accomplished leaders thrive and new leaders receive the tools to excel. Leaders at Northstar excel at connecting with their team and creating an environment where all colleagues understand the vision, feel supported, and can succeed. We provide our new managers with comprehensive training in all aspects of operating our restaurants over five months. Within your first few years, you will gain expertise in managing inventory and workforce budgets, sales projections, and training in a high-volume environment. We also offer opportunities for continuing education classes to further your leadership and operational skills.

What matters most is your ability to learn and grow. Everyone on our team receives fair compensation, enjoys excellent benefits, and gets to participate in our industry-leading professional development program. These are some reasons why we love our work.

If you enjoy food and taking care of people and want to contribute to making the world a healthier, happier place, here's your chance to build a successful career.

Key Benefits:

  • Collaborative coworkers and a positive, professional work environment
  • Comprehensive health, dental, disability, and life insurance, plus paid parental leave
  • Three weeks of paid vacation per year
  • One month paid sabbatical every three years
  • Salaries ranging from $80K-$90K, with General Managers earning up to $200K, including bonus
  • Growth opportunities and the chance to impact a rapidly expanding organization
  • Professional development; previous opportunities have included wine courses in Napa and Willamette Valleys, National Outdoor Leadership School excursions, and a Counter Culture coffee origin course in Guatemala

Your Role and Expectations:

  • Dedicated work ethic – knows to take initiative to achieve goals and complete tasks with a strong sense of urgency
  • Team player with a "roll up your sleeves" mentality and willingness to assist other team members
  • Desire to learn and work on both the culinary and service sides of the restaurant
  • Ability to work under pressure, adapt quickly, and deliver high-quality results in a fast-paced environment
  • Terrific communication skills
  • Outstanding poise, professionalism, confidence, and a relentless drive to succeed
  • Enthusiastic, high energy, and optimistic with a "can do" attitude and a sense of humor
  • Bachelor's Degree with a cumulative GPA of 3.4 or higher, or relevant experience

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