Restaurant Operations Manager

4 weeks ago


Cincinnati, Ohio, United States Shake Shack Full time
About the Role

As a Restaurant Operations Manager at Shake Shack, you will play a critical role in ensuring seamless service and exceptional guest experiences. Reporting directly to the General Manager, you will oversee daily operations, lead high-performing teams, and drive business growth. With a strong focus on quality, safety, and efficiency, you will contribute to maintaining our reputation as a leader in hospitality.

Key Responsibilities
  • Manage restaurant operations, including managing labor costs, inventory, and supplies.
  • Lead, motivate, and develop a high-performing team of hourly Team Members.
  • Assist with training and development programs for new hires.
  • Participate in applicant interviews and employee relations.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills and effective communication.


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