Membership Associate

2 weeks ago


New York, New York, United States The Educational Alliance Inc. Full time
Job Title: Membership Associate

We are seeking a highly motivated and customer-focused Membership Associate to join our team at The Educational Alliance Inc. in New York City.

Job Summary

The Membership Associate will provide exceptional customer service and support to our members and guests, ensuring a warm and welcoming experience at our 14th Street Y location. This role will be responsible for processing membership sales, class registrations, and other transactions, while maintaining accurate and up-to-date records.

Key Responsibilities
  • Provide exceptional customer service and support to members and guests
  • Process membership sales, class registrations, and other transactions
  • Maintain accurate and up-to-date records
  • Build relationships with internal and external customers
  • Stay abreast of 14th Street Y programs and offerings
Requirements
  • High School diploma or higher, as well as on-the-job experience in a hospitality or front of house environment
  • Exceptional communication skills with ability to build relationships and rapport with all members and guests
  • Team player who approaches challenges in a flexible, creative and positive manner
  • Strong oral and written skills, detail oriented, and computer savvy with the ability to learn new software
Benefits
  • Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc.
  • Free Gym Membership to our Manny Cantor Center 14TH ST Y Fitness Center
  • Discounts to programs at Educational Alliance

The Educational Alliance Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.


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