Customer Service Representative
2 weeks ago
At GEICO, we're looking for talented individuals to provide exceptional customer service to our policyholders. As a Customer Service Representative, you'll be the first point of contact for our customers, answering their questions, making policy changes, and providing recommendations to ensure their satisfaction.
Key Responsibilities:
- Provide outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
- Effectively communicate with customers, understanding their needs and concerns
- Work in a fast-paced, high-volume call center environment, adapting to changes quickly
- Learn new skills and adjust to new processes to improve performance and development
- Collaborate with colleagues to achieve team goals and objectives
Benefits:
- Premier Medical, Dental, and Vision Insurance with no waiting period
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
Requirements:
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Adaptability and flexibility in a fast-paced environment
Why Choose GEICO?
- Opportunities for growth and development
- Competitive compensation and benefits
- Collaborative and supportive work environment
- Chance to make a difference in the lives of our policyholders
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