IT Solutions Strategist

1 week ago


Wilmington, North Carolina, United States AAA Club Alliance Full time

About AAA Club Alliance

AAA Club Alliance (ACA) is a leading provider of roadside assistance and emergency services, seeking an IT Business Solutions Senior Partner to join our team.

Description of the Role

We are looking for a highly skilled professional with 7+ years of experience in analytical roles, preferably in the automotive industry. The successful candidate will have a strong background in developing business cases, ROI analysis, and project management.

Main Responsibilities:

  • Collaboration with Business Stakeholders: Partner with process owners to develop a deep understanding of their business needs and identify opportunities for technology-driven solutions.
  • Salesforce Optimization: Drive the adoption and optimization of Salesforce solutions, integrating them with OmniChannel platforms to enhance customer experience and operational efficiency.
  • Strategic Planning: Lead strategic planning efforts to align technology initiatives with business goals, collaborating with cross-functional teams to deliver scalable, impactful solutions.
  • Data Analysis: Perform complex data analysis and provide analytical support for solution designs, production issues, and enhancements.
  • Executive Reporting: Design, publish, and maintain executive-level reports ensuring timely delivery to key stakeholders.

Benefits and Perks

  • Competitive Salary: $120,000 - $180,000 per year, depending on experience.
  • Annual Bonus + Merit Increase Eligibility
  • Hybrid Schedule Available
  • Health & Life Insurance
  • 3+ weeks of Paid Time Off Accrued During Your First Year
  • 401(K) Plan with Company Match up to 7%
  • Professional Development Opportunities and Tuition Reimbursement
  • Paid Time Off to Volunteer & Company-Sponsored Volunteer Events Throughout the Year

At ACA, We Value Diversity, Equity, and Inclusion

We strive to create a welcoming workplace that celebrates diversity and promotes inclusivity, enabling us to meet our goals and serve our members and customers effectively.



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