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Practice Operations Manager

1 month ago

Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time

Job Summary:

Children's Healthcare of Atlanta is seeking a highly skilled Practice Operations Manager to oversee the day-to-day operations of our physician practices. This individual will be responsible for ensuring a high-quality patient/family experience, monitoring and improving revenue generation and operational efficiency, and overseeing larger practices and multiple locations with high patient throughput.

Key Responsibilities:

  • Partner with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
  • Assess, identify, and implement opportunities for additional gains in access, quality, revenue, and expense control.
  • Provide onboarding and continued support to providers, including schedules, expense reimbursement, clinic initiatives, and staff concerns.
  • Forecast and develop operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
  • Manage practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
  • Ensure back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
  • Build relationships with key stakeholders, communicating progress towards key performance indicators.
  • Identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.

Requirements:

  • 5 years of experience in operations with strong financial, human resources, and systems background.
  • Experience in a physician practice setting.
  • Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic.
  • Master's in Business Administration, Health Administration, or related field (preferred).

What We Offer:

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.