Senior Administrative Assistant

4 days ago


Grapevine, Texas, United States Marriott International Inc Full time
About the Position

We are seeking a highly skilled Senior Administrative Assistant - Customer Service to join our team at Marriott International Inc. As a key member of our customer service department, you will be responsible for providing exceptional customer service, handling customer complaints, and resolving issues efficiently.

Key Responsibilities:
  • Providing exceptional customer service to internal and external customers, including responding to inquiries, resolving issues, and escalating concerns.
  • Handling customer complaints and resolving issues efficiently and professionally.
  • Maintaining accurate and up-to-date records, files, and databases.
  • Preparing and reviewing written documents, reports, and presentations.
  • Supporting events, conferences, and meetings by preparing materials, setting up rooms, and arranging logistics.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer service, administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office Suite and other productivity tools.
Estimated Salary: $48,000 - $65,000 per year

Marriott International Inc. is an equal opportunity employer. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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