Administrative Intake Specialist

6 days ago


Killeen, Texas, United States Sedona Staffing TX Full time
Job Overview

Sedona Staffing TX is seeking an experienced Administrative Intake Specialist to join our team in Killeen, Texas. This long-term, temp-to-permanent position offers a competitive salary and opportunities for growth.

As an Administrative Intake Specialist, you will be responsible for providing exceptional customer service, managing phone calls, updating software systems, and drafting documents.

Key Responsibilities
  • Phone Screening: Screen new potential clients via phone and provide assistance as needed.
  • Software Updates: Accurately update software systems with essential information.
  • Document Management: Send contracts and authorization forms via email and DocuSign.
  • Customer Service: Establish relationships with prospective clients and provide top-notch support.
Requirements
  • Strong Typing Skills: Maintain a typing speed of 35 WPM.
  • Bilingual Proficiency: Fluently speak English and Spanish.
  • Communication Skills: Possess excellent communication skills.
  • Technical Requirements: Experience working with multi-line phone systems and proficiency in Microsoft Office (Excel and Word).
  • Work Environment: Must be able to work in the office setting.
  • Previous Experience: Prior experience in a similar role is required.
Benefits
  • Retirement Plan: Eligible for 401(k) and matching program.
  • Dental Insurance: Comprehensive dental insurance.
  • Health Insurance: Competitive health insurance plan.
  • Life Insurance: Basic life insurance coverage.
  • Paid Time Off: Generous paid time off policy.
  • Vision Insurance: Vision care coverage.


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