Medical Scribe
1 month ago
We're a physician-led, patient-centric network committed to simplifying healthcare and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
Our team is dedicated to providing high-quality, connected care services that provide better outcomes at a reduced total cost of care. We're innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to our services.
Job Description
The Medical Scribe is responsible for capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner. They will assist the physician with basic patient care and medical procedures, direct patient flow, inventory, and follow up on labs. They will also ensure site lab compliance with Department of Health (DOH) Regulations.
Key Responsibilities:
- Assist the physician with basic patient care and medical procedures, including phlebotomy, Urine Drug Screens, rapid point of care testing, UA, EKG, procedure set ups, etc.
- Ensure Department of Health (DOH) compliance of site lab and exam rooms, including logbook maintenance, checking for expired medications and supplies, proper handling of specimens, etc.
- Escort patients to exam rooms, x-rays, or other facilities on site as needed.
- Ability to maintain a quick pace in a fast-paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time).
- Facilitate any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare.
- Assist the physician with basic patient care and medical procedures set-ups.
- Communicate with patients, pharmacies, and physicians over the phone under physician guidance.
- Help maintain a clean, courteous, and professional working environment.
- Ensure the site is fully stocked with supplies.
- Provide compassionate care to our patients.
A candidate's qualifications will include:
- High School Degree or GED, Undergraduate degree a plus.
- Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
- Friendly and professional with excellent bedside manner.
- Flexible with full-time work schedule including a weekend day.
- Excellent verbal, written, and interpersonal skills.
- High attention to detail.
- Must exhibit passion for outstanding results and compassion for those we work with and serve.
- Team player.
- Knowledge of third-party payor requirements preferred.
- Strong aptitude for detail, and ability to work independently, required.
- Strong organizational, problem-solving, communication, and interpersonal skills required.
- Computer Proficiency.
- Happy and positive thinking, able to project this attitude around others.
- Flexible & adaptable nature to work in a continuously evolving environment.
- Passion for helping others in an urgent care environment.
- Bilingual language skills required or preferred based on-site location.
- Basic Life Support (BLS) certification required at time of hire.
The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires the ability to maintain a quick pace in a fast-paced urgent care medical facility for the duration of scheduled shift minus meal/break time.
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