Customer Service Representative

23 hours ago


Germantown, Tennessee, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering their inquiries, and resolving their issues in a professional and efficient manner.

**Key Responsibilities**

* Assist policyholders with inquiries, complaints, and policy changes
* Provide accurate and timely information regarding insurance products and services
* Process policy applications, renewals, and cancellations
* Handle billing and payment inquiries
* Resolve customer issues and complaints in a professional and efficient manner
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Follow company policies and procedures to ensure compliance with insurance regulations

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**Requirements**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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