Customer Service Representative

6 days ago


Germantown, Tennessee, United States Forrest Wilbanks - State Farm Agent Full time
Job Description

**Position Overview**

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - Insurance Team Member. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

**Responsibilities**

  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Collaborate with our team to achieve mutually agreed-upon marketing goals and objectives.

**Benefits**

  • Competitive hourly pay plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Flexible scheduling to meet the needs of our customers
  • Opportunities for growth and advancement within our agency

**Requirements**

  • Strong interest in marketing insurance products and services based on customer needs
  • Enthusiasm for the role insurance plays in helping people manage risk and achieve their goals
  • Excellent communication and interpersonal skills
  • Self-motivated and dedicated to providing exceptional customer service
  • Ability to obtain Property and Casualty and Life and Health licenses

**About Our Agency**

Forrest Wilbanks - State Farm Agent is a dynamic and growing agency dedicated to providing exceptional service to our customers. We are committed to building strong relationships and helping our customers achieve their goals.



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