Area Manager

3 days ago


New Orleans, Louisiana, United States PJ's Coffee Full time
Area Manager Job Description

PJ's Coffee of New Orleans is seeking a highly skilled and experienced Area Manager to oversee the operations of multiple coffee shop locations within our franchise. As a key member of our leadership team, you will play a crucial role in ensuring the success of each store through effective leadership, strategic planning, and a strong emphasis on customer service.

Key Responsibilities:
  • Lead and manage a team of store managers and staff to achieve operational excellence and customer satisfaction.
  • Develop and implement operational procedures, policies, and standards to maximize efficiency and profitability across all locations.
  • Monitor and address customer feedback to ensure a positive and memorable experience for every guest.
  • Work closely with store managers to meet financial targets, control costs, and drive sales growth.
  • Develop and maintain relationships with the local community to enhance the franchise's presence and contribute to the overall success of each location.
Requirements:
  • Proven experience in multi-store management, preferably within the food and beverage industry.
  • Strong leadership and team-building skills with a track record of developing high-performing teams.
  • Exceptional customer service mindset and the ability to instill this culture in all team members.
  • Excellent analytical and problem-solving abilities, with a focus on achieving financial targets.
  • Effective communication and interpersonal skills.
  • ServSafe Certification.
Benefits:
  • 401(k) plan.
  • Paid Time Off.
  • Group cell phone benefit.
  • Food and Beverage Benefit.
  • Health Coverage.
  • Dental Coverage.
  • Vision Coverage.

PJ's Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.


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