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Office Support Specialist
1 month ago
As an Office Assistant with Riverside Health System, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibilities will include managing patient registration, demographics, and insurance information. You will also be responsible for scheduling appointments, creating referrals, and preparing charts for visits. Additionally, you will provide excellent customer service to patients and their families, answering phone calls, and responding to their inquiries in a timely and professional manner.
Key Responsibilities
- Verify and update patient registration and demographics information in a timely and accurate manner.
- Schedule and reschedule appointments as needed, ensuring that patients are seen by the appropriate healthcare provider.
- Obtain and verify patient insurance information, ensuring that all necessary documentation is complete and up-to-date.
- Prepare and print visit summaries, receipts, and other related documents.
- Report any potential compliance concerns to the appropriate person.
Requirements
Education
- High School Diploma or equivalent.
- 1 year of experience in a medical office setting, preferably in patient registration or a related field.
About Riverside Health System
Riverside Health System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.
