Housekeeping Team Member
2 days ago
Kampgrounds of America, Inc. (KOA) is a leading network of privately owned campgrounds and outdoor hospitality providers. With over 500 locations across the United States and Canada, KOA is committed to connecting people to the outdoors and each other.
Job SummaryThe Housekeeper is a key member of our housekeeping team, responsible for maintaining a clean, sanitary, and comfortable environment in our accommodations and public areas. This role requires attention to detail, a strong work ethic, and excellent communication skills.
Key Responsibilities- Clean and style accommodation rooms and public areas to brand standards
- Refresh and replenish guest rooms with amenities and supplies
- Take a proactive approach to prevent guest challenges and maintain a high level of customer satisfaction
- Complete maintenance requests in a timely manner and in order of priority
- Work collaboratively with the guest services team and property leadership to resolve guest challenges
- Basic understanding of English language and willingness to learn through hands-on experience
- Comfortable in a fast-paced and high-pressure environment
- Motivated, goal-oriented, and results-driven
- Ability to maintain confidentiality and work independently
- Able to work nights, weekends, and holidays
- Ability to stand for long periods of time
- Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Ability to bend, stoop, kneel, crouch, climb, and move safely over uneven terrain
Kampgrounds of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. We offer a competitive hourly rate and opportunities for professional growth and development.
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