Investment Portfolio Supervisor

2 weeks ago


Tyler, Texas, United States Austin Bank Full time
KEY RESPONSIBILITIES:

This role encompasses the following key responsibilities:

The employee is tasked with understanding and adhering to regulatory standards for financial operations, particularly the Bank Secrecy Act (BSA) and Customer Identification Program (CIP) relevant to their specific job functions.

Demonstrates exceptional customer service as a representative of Austin Bank. Employs effective relationship-building strategies to ensure clients receive optimal solutions for their banking and financial requirements. Aims to foster a loyal connection between clients and Austin Bank.

Contributes to a collaborative work environment with colleagues by participating in meetings, engaging in discussions, treating peers with respect and courtesy, and working towards departmental objectives.

Maintains awareness of company communications by reviewing publications, announcements, and internal emails. Utilizes appropriate communication channels for bank-related business matters.

Enhances personal skills and competencies through continuous training, whether provided by the company or through external sources, subject to company approval.

Upholds and protects the organization's values, particularly regarding ethics, integrity, and confidentiality in all interactions.

Welcomes clients and delivers outstanding customer service.
  • Ensures that the management and risk assessment of each client portfolio aligns with established Austin Bank credit policies, procedures, and business strategies, as well as commercial and regulatory standards.
  • Collaborates with the Relationship Manager as the primary contact for clients, serving as a liaison to the Credit Department, Real Estate Valuation Department, loan support staff, and other internal stakeholders.
  • Maintains portfolio integrity by effectively managing overdue accounts, overdrafts, insurance policies, exceptions, ticklers, covenants, loan agreements, borrowing bases, and n-drives.
  • Assists lenders in acquiring financial information and other necessary documentation, informing credit/lending teams of any documentation challenges, including missing items and the need for follow-up.
  • Monitors loan repayment activities and the financial status of borrowing clients, taking appropriate actions to collect overdue accounts and assess the ongoing repayment capacity of all other accounts.
  • Delivers presentations on specific loans and engages in the bank's Loan Approval Process, recommending approvals and suitable credit structures.
  • Assists in preparing cash flows and financial spreads for relationships under $500,000. Acts as a backup for the Credit Analyst Department when required.
  • Conducts periodic reviews and updates files, purging when necessary.
  • Reviews appraisals and loan documents prior to closing.
  • Participates in loan closings and meetings with clients.
  • Conducts inspections as needed.
  • Identifies cross-selling opportunities for all bank products, including Treasury Management and Austin Bank Financial Services.
  • Engages in community and business events to promote a positive image for the bank.
  • Attends scheduled planning sessions.
  • Other responsibilities may be assigned as necessary.


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