Hospitality Manager

5 days ago


Raleigh, North Carolina, United States Primo Partners-Ben & Jerry's-Starbucks Full time
Job Overview

At Primo Partners-Ben & Jerry's-Starbucks, we're seeking a highly skilled and motivated Hospitality Expert to join our team. As a key member of our operations team, you will be responsible for leading shifts, providing exceptional customer service, and driving operational excellence.

Key Responsibilities
  • Lead shifts and ensure seamless execution of daily operations
  • Provide world-class customer service and create a positive experience for our guests
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the management team to achieve business objectives and improve operational efficiency
  • Coach and develop team members to ensure they have the skills and knowledge needed to succeed
Requirements
  • Full-time presence with open availability
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for customer service and a commitment to delivering exceptional experiences
  • Ability to provide coaching and feedback to team members
What We Offer
  • Competitive hourly or salary rate + tips
  • 1 free large item after each shift worked
  • Complimentary small Birthday Cake during your Birthday Month
  • Personal and professional development opportunities

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your skills, we'd love to hear from you.



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