Customer Service Representative
1 week ago
At Associated Banc-Corp, we're dedicated to creating an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success. We strive to provide a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.
Estimated Salary: $40,000 - $60,000 per yearThis role offers a competitive salary and benefits package, including retirement savings, paid time off, and opportunities for professional development and advancement.
About the JobWe're seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll provide fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer.
- Process customer transactions efficiently and accurately while adhering to all required policies and procedures.
- Support the sales process in the branch by identifying customer needs, promoting current offers, and referring customers to other colleagues for assistance with financial solutions.
This person will also:
- Perform customer banking transactions, identify and service customer needs, and resolve issues.
- Support the sales process by referring customers in need of additional financial solutions.
- Share product and service promotions and new opportunities with our customers.
- Answer customer questions to ensure satisfaction and safety.
- Service vault, night drop, and ATM machines, as assigned.
To be successful in this role, you'll need:
- Demonstrated customer service skills and computer experience.
- Less than 2 years of experience in a similar role.
- A high school diploma or equivalent combination of education and experience.
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