Customer Service Representative

1 week ago


Osseo, Minnesota, United States Associated Banc-Corp Full time
About Associated Bank

At Associated Banc-Corp, we're dedicated to creating an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success. We strive to provide a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.

Estimated Salary: $40,000 - $60,000 per year

This role offers a competitive salary and benefits package, including retirement savings, paid time off, and opportunities for professional development and advancement.

About the Job

We're seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll provide fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer.

  • Process customer transactions efficiently and accurately while adhering to all required policies and procedures.
  • Support the sales process in the branch by identifying customer needs, promoting current offers, and referring customers to other colleagues for assistance with financial solutions.

This person will also:

  • Perform customer banking transactions, identify and service customer needs, and resolve issues.
  • Support the sales process by referring customers in need of additional financial solutions.
  • Share product and service promotions and new opportunities with our customers.
  • Answer customer questions to ensure satisfaction and safety.
  • Service vault, night drop, and ATM machines, as assigned.
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Demonstrated customer service skills and computer experience.
  • Less than 2 years of experience in a similar role.
  • A high school diploma or equivalent combination of education and experience.


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