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Claims Specialist
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We are seeking a highly skilled Claims Specialist to join our team at State Farm. As a Claims Specialist, you will be responsible for investigating, evaluating, and settling claims in a fast-paced call center environment.
Key Responsibilities- Investigate and evaluate claims to determine coverage, liability, and damages
- Negotiate and settle claims with customers
- Apply knowledge of insurance policies and regulations to make informed decisions
- Communicate effectively with customers through various channels
- Manage work through task-driven queues and multitask in a fast-paced environment
- Bachelor's degree preferred
- Claim handling experience, preferably in PIP/MPC or third-party injury claims
- Knowledge of bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
- Strong written and verbal communication skills
- Strong critical thinking and decision-making skills
- Ability to multitask across technical platforms
- Accountability and resourcefulness
- Bachelor's degree in a related field
- Claim handling experience in the insurance industry
- Knowledge of insurance regulations and laws
- Fluency in Vietnamese (bilingual role)
State Farm is a leading insurance company that invests in its employees by providing a competitive Total Rewards package. We offer a range of benefits, including an annual bonus, annual merit increases, 401(k) contribution, and paid time off. We also provide opportunities for professional growth and development, including tuition assistance programs and wellness initiatives.
