Senior Product Manager

4 weeks ago


Richmond, Virginia, United States Capital One Full time
About the Role

We are seeking a highly skilled Senior Manager, Product Management to lead our Premium Products & Experiences team at Capital One. As a key member of our product organization, you will be responsible for driving strategy and executing on high-priority initiatives for Capital One Travel experiences.

Key Responsibilities
  • Lead a team of product managers to develop and deliver on the product roadmap, partnering closely with business partners, designers, marketers, legal and compliance partners, and 3rd party partners.
  • Own the strategy for our core Capital One Travel booking experiences, leveraging innovative thinking, a clear customer focus, analytical rigor, and an understanding of our tech stack to prioritize the team's roadmap.
  • Focus on driving experience optimizations and launching breakthrough products, with a focus on key KPIs that include NPS and CSAT, booking funnel conversion, and share of travel spend on the portal.
Requirements
  • Intellectually curious and comfortable with ambiguity, with a hunger to learn and a seeker of new challenges.
  • Excellent communicator and influencer, able to communicate complex ideas clearly regardless of the audience.
  • Biased toward action, with the ability to get around roadblocks and stay focused on goals.
  • Passionate and customer-focused, with a desire and ability to connect with external or internal customers to fully understand their needs.
  • Team player, with the ability to put the team before oneself and establish long-lasting relationships.
Qualifications
  • Bachelor's Degree or military experience.
  • At least 5 years of experience in digital product management.
Preferred Qualifications
  • Bachelor's Degree in Computer Science or Engineering.
  • MBA or Master's degree.
  • 6+ years of experience in product management.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.



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