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Customer Experience Specialist

2 months ago

Eau Claire, Wisconsin, United States Savers | Value Village Full time
About Us

Savers | Value Village is a leading for-profit thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Impact

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Our Brands

We operate under several brands, including Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Job Summary

As a Customer Service Associate at Savers | Value Village, you will create an awesome experience for our customers, donors, and other team members. We are hiring for both full-time and part-time Customer Service Associates.

Responsibilities
  • Provide exceptional customer service to create a positive shopping experience.
  • Process donations and maintain a clean and organized store environment.
  • Work collaboratively with team members to achieve sales and customer satisfaction goals.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store.
What We Offer

We offer a comprehensive onboarding and training program, as well as opportunities for career growth and development. Our benefits package includes bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions.