Front Desk Operations Manager

4 days ago


Lancaster, Ohio, United States Innvite Hospitality Full time
Job Title: Front Desk Manager

At InnVite Hospitality Group, we are seeking a highly skilled and experienced Front Desk Manager to join our team.

The successful candidate will be responsible for ensuring that the front desk is operated in a courteous and professional manner, in accordance with the hotel's operating procedures and policies.

Key Responsibilities:

  • Assist with the training and development of front office staff, including night audit.
  • Assist with the scheduling of front office staff.
  • Support the General Manager with special projects and assignments as required.
  • Ensure that front office staff are aware and knowledgeable of procedures, policies, and safety requirements.
  • Participate in yield management and rate analysis, and assist the General Manager in monitoring this process.
  • Monitor group bookings and follow up on group cut offs and rooming block/lists.
  • Book groups into the hotel as booking inquiries are made.
  • Post City Ledger payments as directed by the General Manager.
  • Review audit packs and make deposits in the absence of the General Manager.
  • Maintain a positive line of communication between front desk staff, housekeeping, and maintenance to ensure rooms are clean and ready to rent each day.
  • Inspect rooms as frequently as possible with the General Manager and head housekeeper.
  • Work evening shifts and busy periods as the primary agent and at times the 2nd assist agent as directed by the General Manager.
  • Attend department meetings.
  • Perform other duties as assigned by the General Manager.

Requirements:

  • Professional attitude and excellent communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply now to join our team and take the first step towards a rewarding career in hospitality



  • Lancaster, Ohio, United States InnVite Hospitality Full time

    Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Front Desk Manager to join our team at InnVite Hospitality Group. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and that our front desk operations run smoothly and efficiently.Key...


  • Lancaster, Ohio, United States InnVite Hospitality Full time

    Front Desk Manager Job DescriptionInnVite Hospitality Group is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for ensuring that our front desk operations are conducted in a courteous and professional manner, in accordance with our hotel's operating procedures and...


  • Lancaster, Ohio, United States InnVite Hospitality Full time

    Job Title: Front Desk Agent/Night AuditorJoin InnVite Hospitality as a Front Desk Agent/Night Auditor and take advantage of a guaranteed bonus and career development opportunities.Job Summary:We are seeking a highly motivated and organized individual to join our team as a Front Desk Agent/Night Auditor. As a Front Desk Agent, you will be responsible for...


  • Lancaster, Ohio, United States Innvite Hospitality Full time

    At Innvite Hospitality, we are seeking a highly skilled Front Desk Agent/Night Auditor to join our team.Key Responsibilities:Provide exceptional customer service to guests, ensuring a seamless check-in and check-out experience.Manage PMS operations, including guest room assignments and meeting room bookings.Process cash transactions and credit card payments...


  • Lancaster, Ohio, United States InnVite Hospitality Full time

    At InnVite Hospitality Group, we are seeking a highly skilled and experienced General Manager to lead our team at the Hampton Inn & Suites in Lancaster, OH.Key Responsibilities:Manage daily hotel operations to ensure exceptional guest service and financial profitability.Lead and direct all hotel staff, including front desk personnel, housekeeping, and...

  • General Manager

    1 month ago


    Lancaster, Ohio, United States InnVite Hospitality Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our team at the Hampton Inn & Suites in Lancaster, OH.Job Summary:The General Manager is responsible for maintaining profitability and high levels of service at the front desk. He or she must have a working knowledge of all functions carried out in the Front...

  • Housekeeping Manager

    4 weeks ago


    Lancaster, Ohio, United States InnVite Hospitality Full time

    Job Title: Housekeeping ManagerJoin InnVite Hospitality as a Housekeeping Manager and take on a challenging role that requires strong leadership and organizational skills. As a Housekeeping Manager, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and common areas are clean and...


  • Lancaster, Ohio, United States Cristy s Pizza Inc Full time

    Job OverviewCristy's Pizza Inc is a leading restaurant operation with over 35 years of experience and a reputation for excellence. We are committed to creating a fun and fast-paced work environment and investing in our team members.Position SummaryThe Assistant General Manager is a key member of our management team, responsible for overseeing daily Front of...


  • Lancaster, Ohio, United States Cristy s Pizza Inc Full time

    Job OverviewCristy's Pizza Inc is a leading restaurant operation with over 35 years of experience, recognized as a top 100 independent pizzeria. We prioritize creating a fun and fast-paced work environment and investing in our team members.Key ResponsibilitiesCoordinate daily Front of House (FOH) and Back of House (BOH) operations to ensure seamless...


  • Lancaster, Ohio, United States Cristy s Pizza Inc Full time

    Job DescriptionCristy's Pizza is a successful restaurant operation with over 35 years of experience and is recognized as a top 100 independent pizzeria. Our mission is to create a fun and fast-paced place to work and invest in people, promoting diversity, equity, and inclusion to build a winning team based on different backgrounds and skill sets.The...


  • Lancaster, Ohio, United States Cristy s Pizza Inc Full time

    Job OverviewCristy's Pizza Inc is a leading restaurant operation with over 35 years of experience and a reputation for excellence. We are committed to creating a fun and fast-paced work environment and investing in our team members.Position SummaryThe Assistant General Manager is a key member of our management team, responsible for overseeing daily Front of...


  • Lancaster, Ohio, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive and seamless shopping experience.Key ResponsibilitiesProvide exceptional customer service, greeting and thanking customers...


  • Lancaster, Ohio, United States Penn Station East Coast Subs Full time

    Job DescriptionPenn Station East Coast Subs is seeking a highly motivated and experienced Executive Director to lead our restaurant operations. As a key member of our management team, you will be responsible for the overall performance of the restaurant, including day-to-day operations, employee management, and customer satisfaction.Key...


  • Lancaster, Ohio, United States ACCURATE MECHANICAL, INC. Full time

    Job Title: Warehouse SupervisorAccurate Mechanical, Inc. is seeking a highly skilled and experienced Warehouse Supervisor to join our team. This is a critical role that requires strong leadership and organizational skills to oversee the day-to-day operations of our warehouse.Job Summary:The Warehouse Supervisor will be responsible for managing the flow of...


  • Lancaster, Ohio, United States InnVite Hospitality Full time

    Housekeeper Job DescriptionWe are seeking a highly skilled and detail-oriented Housekeeper to join our team at InnVite Hospitality. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Stock and maintain cart and equipment in a neat and organized manner.Service guest...


  • Lancaster, Ohio, United States ACCURATE MECHANICAL, INC. Full time

    {"title": "Warehouse Supervisor", "description": "Job OverviewAccurate Mechanical, Inc. is seeking a highly skilled Warehouse Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse, ensuring the efficient flow of goods, and maintaining a safe working environment.Key...


  • Lancaster, Ohio, United States Cherry Street Pub Full time

    Job DescriptionAt Cherry Street Pub, we are seeking a highly skilled and experienced Restaurant General Manager to lead our team. The ideal candidate will have a proven track record of delivering exceptional guest services, managing restaurant operations, and developing innovative strategies to improve productivity, sales, and food quality. Key...


  • Lancaster, Ohio, United States The Restaurant Zone Full time

    The Restaurant Zone is seeking a skilled Assistant General Manager to oversee daily restaurant operations in Logan, OH. Key responsibilities include supporting the General Manager, leading and training team members, and assisting with inventory management and financial goals. The ideal candidate will have previous experience in a supervisory or management...

  • Room Attendant

    2 months ago


    Lancaster, Ohio, United States Innvite Hospitality Full time

    Job OverviewWe offer guaranteed bonuses and opportunities for career advancement.Employment Type: Full-TimeCompensation: $12/hourKey Responsibilities:Maintain a well-stocked cart, ensuring it is organized and tidy at all times.Thoroughly clean guest accommodations within 22 minutes or less, adhering to established hotel standards. This includes sanitizing...


  • Lancaster, Ohio, United States Cherry Street Pub Full time

    Job Title: General ManagerWe are seeking an experienced and passionate Restaurant General Manager to lead our team at Cherry Street Pub.Job Summary:The General Manager will be responsible for overseeing the entire restaurant operation, ensuring exceptional guest services, and maintaining a positive working environment.Key Responsibilities:Manage and oversee...