Senior Patient Access Specialist

4 days ago


Warren, Michigan, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Senior Patient Access Specialist to join our team at Ensemble Health Partners. As a key member of our revenue cycle team, you will be responsible for performing admitting duties for all patients admitted for services at the hospital.

Key Responsibilities
  • Assign accurate MRNs, complete medical necessity / compliance checks, and provide proper patient instructions.
  • Collect insurance information, receive and process physician orders, and utilize a overlay tool while providing excellent customer service.
  • Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
  • Conduct audits of accounts and assure that all forms are completed accurate, timely to meet audit standards.
  • Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information.
  • Explain general consent for treatment forms to the patient/guarantor/legal guardian, obtain necessary signatures and witnesses name.
  • Review eligibility responses in insurance verification system and appropriately select the applicable insurance plan code.
Requirements
  • Certified Healthcare Access Associate (CHAA) and or CRCR, Certified Revenue Cycle Representative.
  • 2 Year/ Associates Degree in Healthcare administration, business administration, or related field.
  • Minimum 2-3 years of experience in patient access or leadership role.
What We Offer
  • A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family.
  • A culture that puts people first, last and always, with opportunities for growth and development.
  • Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

We are an equal employment opportunity employer and provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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