Insurance Service Specialist

1 week ago


Chelsea, Massachusetts, United States Aon Full time

Aon is in the business of better decisions

We shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Our company values innovation, diversity, and equal opportunities for everyone. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Job Description:

We are looking for a motivated individual who enjoys collaborating closely with clients and has the drive to learn and grow in our company.

You will be onboarded and coached by a team of experienced professionals, on a pathway to achieving excellence in sales, and will access a range of programs to enhance your product and business knowledge.

This role involves handling a range of account management, servicing, sales, and administration responsibilities.

Key tasks include:

  • Handling customer queries regarding their insurance needs.
  • Investigating and resolving queries over the phone and/or via email correspondence.
  • Working towards achieving both your KPIs and your team's revenue, acquisition, and retention targets.
  • Identifying new business and up-selling opportunities as you interact with our clients.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • 1 year experience across the insurance industry.
  • Solid understanding of General Insurance across multiple lines.
  • PASSION FOR HELPING CLIENTS WHO ARE SERVING THE COMMUNITY DAILY.
  • Excellent verbal and written communication skills.
Benefits:

We offer a comprehensive benefits package, including two Global Wellbeing Days each year, allowing you to focus on yourself. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance.

In addition, we encourage a diverse workforce and provide ongoing support and guidance throughout your career at Aon.

Salary: $65,000 - $85,000 per annum, based on location and experience.



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