Room Service Coordinator

20 hours ago


Greensboro, Georgia, United States Marriott International Inc Full time

**Job Overview**

We are seeking a highly skilled Room Service Coordinator to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our food and beverage team, you will be responsible for taking room service orders over the phone, answering guest questions, and ensuring prompt delivery of meals.

**Key Responsibilities**

- Take room service orders via phone and accurately communicate with kitchen staff

- Answer guest inquiries about menu items, ingredients, and dietary options

- Communicate delays in service delivery to guests and management

- Maintain cleanliness of work areas throughout the shift

- Record transactions in MICROS system and complete closing reports

- Process all payment methods and follow company policies and procedures

**Requirements**

- High school diploma or equivalent required

- No related work experience necessary, but a passion for excellent customer service is essential

- Ability to stand for long periods, move objects weighing up to 10 pounds, and lift occasionally

**Estimated Salary:** $22,000 - $25,000 per year



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