Implementation Project Manager I

1 day ago


Calexico, California, United States Nelnet Full time
Job Summary

Nelnet Business Services (NBS) is a leading provider of payment technology, education services, and learning management solutions to education and faith-based organizations. We are seeking a highly skilled Implementation Project Manager I to join our team.

Key Responsibilities
  • Assist in the implementation of multiple projects and related activities, ensuring timely and successful project delivery.
  • Develop working knowledge of project development processes and collaborate with internal managers and supervisors to clarify project requirements.
  • Utilize big picture analysis to identify efficiencies, opportunities, and strategies to increase departmental scope, customer base, and/or expansion of product set.
  • Assist management staff in organizing tasks, time, resources, and people to create a project where all elements come together to repeatedly produce an end result.
  • Plan and organize work by setting, prioritizing, and adjusting schedules to accommodate sudden changes or unexpected assignments.
  • Document all communications, actions plans, processes, issues, and problems thoroughly and professionally.
  • Assist in coordinating, leading, and attending project meetings and other meetings as requested.
  • Conduct requirements review and configure system setup as needed.
  • Conduct online training with institutions, instructing them on all aspects of the products they are implementing.
  • Assist in creating and implementing efficiencies in processes as identified during projects or process reviews.
  • Assist in developing workflow, processes, and procedures for new products or services.
  • Assist in preparing internal and customer-facing documentation such as user guides, training manuals, and communication templates.
Requirements
  • Bachelor's Degree in a related field and/or commensurate experience.
  • 2-4 years of experience in a system analyst and/or software implementation role.
  • Project management experience a plus.
  • Experience preferred with SQL, HTML, XML.
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Project).
Competencies
  • Excellent organizational skills.
  • Attention to detail with high quality standards.
  • Ability to handle stressful situations and effectively work under pressure and timelines.
  • Excellent interpersonal and verbal communication skills (in person, email, and by phone).
  • Excellent written communication skills.
  • Ability to build consensus and cooperation.
  • Demonstrated leadership skills, maturity, understanding of people, and a cooperative attitude.
  • High standards for productivity using effective organization, time management, and prioritization skills.
  • Demonstrated flexibility to respond to changing situations and meet current company needs and job demands.
  • Self-motivated with the ability to work independently, as well as to work cooperatively as part of a team.
  • Positive with a can-do attitude.
  • The ability to follow projects through to successful completion.
  • Ability to maintain a good working relationship with peers and internal contacts.
Benefits

Nelnet offers a comprehensive benefits package, including medical, dental, vision, HSA, and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Click here to learn more about our benefits: LINK

Equal Opportunity Employer

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or EMAIL

Nelnet is a Drug Free and Tobacco Free Workplace.



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