Customer Experience Specialist

5 days ago


Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

We are seeking a highly skilled Customer Experience Specialist to join our team at Stephen Di Orio's State Farm office in Wayne, PA. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer service and building strong relationships with clients.

The estimated salary for this position is $50,000 - $70,000 per year, based on industry standards and location. This figure may vary depending on experience and qualifications.

Responsibilities of the Customer Experience Specialist include:

  1. Customer Engagement: Developing and maintaining strong relationships with customers through proactive outreach, issue resolution, and regular communication.
  2. Policy Administration: Managing client policies, ensuring accuracy and completeness, and providing timely notifications and updates.
  3. Issue Resolution: Analyzing and resolving complex customer issues, utilizing problem-solving skills and expertise in insurance products.
  4. Team Collaboration: Working closely with Stephen Di Orio's team and other professionals to share knowledge, best practices, and ideas.

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills to interact effectively with customers and colleagues.
  • Strong analytical and problem-solving skills to resolve complex customer issues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects.
  • Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
  • Previous experience in customer service, insurance, or a related field is preferred.

About Us:

Stephen Di Orio - State Farm Agent is dedicated to providing personalized service and supporting our communities. We strive to be a trusted partner for our clients, offering expert guidance and innovative solutions.



  • Wayne, Pennsylvania, United States AFC Fitness Full time

    Job OverviewAFC Fitness is seeking a highly skilled Customer Experience Specialist to join our team.Estimated Salary$40,000 - $55,000 per year, depending on experience and location.ResponsibilitiesAs a Customer Experience Specialist, you will be responsible for creating exceptional experiences for our guests. Your primary focus will be on serving customers...


  • Wayne, Pennsylvania, United States AFC Fitness Full time

    Join Our Customer Service TeamAFC Fitness is a growing health club seeking motivated individuals to join our customer service team.The ideal candidate will be able to greet members at the front desk, answer phones, and assist with transactions. Strong communication and problem-solving skills are essential for this role.Greet members and ensure a positive...


  • Wayne, Pennsylvania, United States Smashburger Full time

    Smashburger Job DescriptionAs a Restaurant Experience Specialist at Smashburger, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to create a warm and welcoming atmosphere that turns guests into regulars. You will be the master of anticipating guests' needs, providing personalized service, and...


  • Wayne, Pennsylvania, United States Opulent Solutions Group Llc Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Liaison to join our team at Opulent Solutions Group LLC. As a key member of our client-facing staff, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleSalary: $60,000 - $80,000 per annum (dependent on experience)The ideal candidate will...


  • Wayne, Pennsylvania, United States AFC Fitness Full time

    AFC Fitness is a dynamic and fast-paced organization seeking a motivated individual to fill the Customer Experience Associate position.Job OverviewThe successful candidate will be responsible for interacting with members regularly, providing exceptional customer service, and maintaining a positive attitude in a demanding environment.Key...


  • Wayne, Pennsylvania, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes seeks a Customer Experience Ambassador to provide exceptional service to our guests. Main Responsibilities:  • Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine their interests and needs.  • Follow our Sweet Steps of Service to create a superior guest experience, ensuring every...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    About UsMassage Envy Wayne is a growing community of experienced professionals who share a passion for helping others. We are committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Job DescriptionThe Customer Experience Ambassador will play a crucial role in promoting the value of Total Body...


  • Wayne, Pennsylvania, United States Smashburger Full time

    Job Summary: We're looking for a skilled Hospitality Team Member to join our team as a Guest Service Expert. As a key member of our front-line staff, you'll be responsible for delivering world-class customer service and ensuring every guest leaves feeling satisfied and eager to return.About the Company:Smashburger is a fast-casual restaurant chain dedicated...


  • Wayne, Pennsylvania, United States Flik Hospitality Group Full time

    Job SummaryWe are seeking an experienced and friendly individual to fill the role of Guest Experience Ambassador. This position requires excellent communication skills, a strong sense of hospitality, and the ability to work under pressure in a fast-paced environment.


  • Wayne, Pennsylvania, United States Fleming's Prime Steakhouse and Wine Bar Full time

    At Fleming's Prime Steakhouse & Wine Bar, we strive to provide exceptional service to our Guests. As a Host, you will play a crucial role in creating a warm and welcoming atmosphere, ensuring that every Guest has a memorable experience. Your primary responsibility will be greeting incoming and departing Guests, as well as handling phone calls in a prompt and...


  • Wayne, Pennsylvania, United States Smashburger Full time

    Required Skills and Qualifications: No experience necessary – we build better skills! You must successfully complete Smashburger's training program, be 16 years old, physically able to stand for extended periods, and move and lift boxes of food/supplies up to 25 lbs. Additionally, you must show up on time to work variable hours/days, including nights,...


  • Wayne, Pennsylvania, United States Fleming's Prime Steakhouse and Wine Bar Full time

    About the RoleThe Wine and Dine Host is a critical position that requires strong communication skills, attention to detail, and a passion for delivering outstanding customer service. You will be the first point of contact for our guests and will be responsible for setting the tone for their dining experience.


  • Wayne, Pennsylvania, United States Hartford Steam Boiler Inspection and Insurance Company Full time

    Job SummaryThe Hartford Steam Boiler Inspection and Insurance Company is seeking a Customer Solutions Associate to provide support for customer contact through various channels, including phone, web, and web portal. The ideal candidate will have a strong background in customer service, with experience in inbound call taking or outbound calling, sales,...


  • Wayne, Pennsylvania, United States UHS Full time

    About UHSUHS is a leading provider of healthcare services in the United States, with a strong reputation for excellence and patient care. As one of the nation's largest hospital chains, we offer a wide range of medical services, from emergency care to complex surgical procedures.We are committed to providing a work environment that fosters teamwork,...


  • Wayne, Pennsylvania, United States Wedbush Securities Full time

    Wedbush Securities is committed to delivering exceptional client service and support. We are seeking a highly skilled and motivated Client Support Specialist to join our team.Key ResponsibilitiesThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional client service and support. As a Client Support Specialist,...


  • Wayne, Pennsylvania, United States GP Mobile Full time

    About Us:At GP Mobile, we believe that our employees are the key to our success. We offer a supportive work environment, opportunities for growth and development, and a competitive salary range of $13.50-$20.00 per hour. What We're Looking For:We're looking for a driven and customer-focused individual who is passionate about delivering exceptional service....


  • Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    Insurance Policy SpecialistWe are seeking an experienced Insurance Policy Specialist to join our State Farm team. As a key member of our team, you will be responsible for assisting clients with policy changes, updates, and claims processing, while providing exceptional customer service.About the Role:The successful candidate will have strong analytical and...


  • Wayne, Pennsylvania, United States DLL Full time

    OverviewThe Equipment Portfolio Sales Specialist plays a crucial role in ensuring the optimal utilization of equipment assets by facilitating their sale to lessees or vendors. This position requires strong customer service skills, as the incumbent will need to communicate effectively with clients regarding end-of-lease transactions and administration.Salary...


  • Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving issues efficiently?We are seeking a highly motivated Insurance Relations Specialist to join our team at Stephen Diorio - State Farm Agent. As a key member of our agency, you will play a crucial role in generating...


  • Wayne, Pennsylvania, United States 2020 Companies Full time

    Join Our Retail TeamWe are seeking a highly motivated and customer-focused individual to join our retail team as a Sales and Service Associate. In this role, you will be responsible for selling HP products and services, as well as providing excellent customer service.Key Responsibilities:Advise customers on HP products and servicesMaintain displays for...