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Customer Experience Liaison

3 weeks ago

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Job Overview

We are seeking a highly skilled Customer Experience Liaison to join our team at Opulent Solutions Group LLC. As a key member of our client-facing staff, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role
  • Salary: $60,000 - $80,000 per annum (dependent on experience)

The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to work effectively in a fast-paced environment. If you have prior customer service experience and a passion for helping people, we encourage you to apply.

Responsibilities
  1. Provide professional and friendly responses to customer inquiries via phone, email, or in-person communication.
  2. Collaborate with internal teams to find solutions to customer issues and ensure seamless service delivery.
  3. Educate customers on our products and services, offering personalized recommendations to meet their goals.
Requirements
  • Exceptional Communication Skills: Ability to communicate effectively with diverse audiences.
  • Customer-Centric Mindset: A genuine passion for helping people and exceeding expectations.
  • Problem-Solving Abilities: Resourceful and solution-oriented, able to handle challenges professionally.
Benefits
  • Comprehensive training and development programs to help you succeed.
  • Opportunities for career growth within our expanding firm.
  • A supportive, inclusive work culture that values teamwork and innovation.