Division Operations Manager

3 days ago

Sturtevant, Wisconsin, United States Willkomm's Full time

Division Operations Manager at Willkomm's



Job Description

Division Operations Manager at Willkomm's is responsible for overseeing the daily operations of the store, ensuring that all tasks and responsibilities are completed efficiently and effectively. The successful candidate will have a strong background in operations management, with experience in supervising and leading teams.



Job Responsibilities

Essential Functions:


  • Responsible for following all company procedures while opening or closing the store and supervising assigned shifts.
  • Monitor and maintain accurate store inventory and supplies levels. Place and receive correct orders of merchandise and supplies within store and make sure all merchandise is arranged correctly with correct price and signage.
  • Help Sales Associates accurately assist customers in a timely manner with cash handling, fuel transactions and Willkomm's Plenti Rewards programs while complying with company policies and procedures.
  • Keep transaction counter, store, car wash and parking lot clean, well-stocked, organized and safe.
  • Accountable for balancing, logging and reporting deposits, invoices and coupons.
  • Participate in interviewing, hiring and reviewing employees following established company guidelines.
  • Observes employee performance and corrects and disciplines, as needed. Performs necessary verbal and written warnings.
  • Supervise two to three employees in a fast-paced business environment
  • Provide direction, instructions and guidance to the team
  • Delegate daily tasks, answer employee questions and resolve issues.
  • Complete all necessary reports for supervisor's review
  • Walk, stoop, bend and stand for long periods of time.
  • Ability to lift up to 50 pounds without assistance


Non-Essential Functions:


  • Assist customers in resolving concerns in a cheerful and helpful manner. Communicate effectively with Leader any customer concerns, complaints, product requests, etc.
  • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform.
  • Must be able to work as an integral part of a team, training, assisting and communicating effectively with co-workers and customers.
  • Ensure access to Sales Associate work area is restricted to unauthorized personnel.
  • Self-motivated, organized
  • Positive attitude and professional behavior when interacting with customers and co-workers.
  • Efficient multi-tasking and time management skills.
  • Ensures daily responsibilities are accomplished by employees


Benefits

Willkomm's offers a fun and friendly work environment, advancement opportunities, flexible scheduling, 401K savings plan with employer match, bonus programs, employee recognition themed Christmas party, health insurance, life insurance, employee recognition, paid training, dental/vision reimbursement, short and long-term disability, and gym membership reimbursement. The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.



Requirements

To be considered for this position, you must have a high school diploma or equivalent, 2+ years of experience in operations management, and a strong background in supervising and leading teams. You must also be able to lift up to 50 pounds without assistance and work in a fast-paced business environment.

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