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Restaurant Operations Manager

4 weeks ago

Newport, Tennessee, United States Bojangles Full time
Job Overview

Bojangles is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction, employee engagement, and operational excellence.

Key Responsibilities
  • Recruit, select, develop, and manage a high-performing team of restaurant staff.
  • Implement effective scheduling and labor management strategies to meet business objectives.
  • Maintain a clean and safe restaurant environment, adhering to health and safety standards.
  • Manage inventory, supplies, and equipment to optimize efficiency and minimize waste.
  • Develop and implement marketing strategies to drive sales and customer engagement.
  • Monitor and analyze sales data, customer feedback, and employee performance to inform business decisions.
  • Collaborate with regional and corporate teams to achieve business objectives and implement company initiatives.
Requirements
  • Minimum 2 years of restaurant management experience, preferably with Bojangles or a similar concept.
  • Proven track record of achieving sales growth, improving customer satisfaction, and reducing labor costs.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and employee engagement.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • A dynamic and supportive work environment.