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Automotive Client Consultant

2 months ago

Lewisville, Texas, United States SAM PACK FORD COUNTRY OF LEWISVILLE Full time
Job Overview

At SAM PACK FORD COUNTRY OF LEWISVILLE, we attribute our success to our dedicated team members. Since our inception, we have consistently expanded our operations and cultivated a positive workplace culture, firmly adhering to our core principles of enjoyment, integrity, compassion, self-discipline, and ongoing enhancement.

We are committed to fostering an environment where our employees are passionate about their roles and our customers appreciate the service they receive. Our focus is on leveraging technology to deliver an unparalleled experience for our clientele. We strive to dominate the market in both sales and service of our automotive products while maintaining high standards in customer satisfaction, employee morale, and customer loyalty.

EMPLOYEE BENEFITS:

  • Comprehensive Medical Coverage
  • Dental and Vision Plans
  • Short- and Long-Term Disability Insurance
  • 401(k) Retirement Plan
  • Life Insurance Options
  • Critical Illness Coverage
  • Hospital Indemnity Insurance
  • Accident Insurance
  • Paid Time Off for Full-Time Staff
  • Employee Discounts on Vehicles, Parts, and Services
  • Drug-Free Workplace Commitment
  • Complimentary Saturday Lunches
  • A Culture We Are Proud Of

KEY RESPONSIBILITIES:

  • Deliver outstanding service throughout the customer journey.
  • Engage in effective communication in-person, via phone, and through email to identify customer needs.
  • Act as a representative for SAM PACK FORD COUNTRY OF LEWISVILLE by promoting our unique value proposition.
  • Guide customers through the sales process, including interviews, vehicle selection, test drives, and financing options.
  • Proactively follow up with customers to ensure satisfaction.
  • Build and nurture strong relationships while fostering teamwork.
  • Welcome and assist customers entering the dealership showroom or sales area.
  • Help customers in choosing a vehicle by asking insightful questions and attentively listening to their feedback.
  • Report to the Sales Manager regarding goals, planned activities, and performance evaluations.

QUALIFICATIONS:

  • Prior experience in sales and/or customer service is highly desirable.
  • Energetic and enthusiastic demeanor throughout the workday.
  • Friendly and approachable personality, especially in handling objections and negotiating terms.
  • Strong customer service skills.
  • Excellent communication abilities.
  • Willingness to undergo a drug screening prior to employment.
  • Valid driver's license with a clean driving record as per company policy.
  • Professional appearance is essential.
  • Exceptional interpersonal communication skills.

DISCLAIMER:

This job description is intended to convey the general nature and essential duties of the position. It is not intended to be an exhaustive list of all responsibilities and tasks that may be assigned. Management reserves the right to modify, change, or rescind job duties as necessary to accommodate qualified employees.