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Command Center Operations Manager
2 months ago
Position Type: Full Time
Location: Washington, DC
Overtime Status: Exempt
Reporting Structure: ARMADA HQ
Security Clearance: Active Top Secret Required
****************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
The Command Center Operations Manager is responsible for overseeing the Command Center Representatives and serving as a liaison with the Office of the Chief Security Officer (OCSO) leadership.
Key Responsibilities:
- Monitor USCP radio communications, media updates, and other information sources to gather intelligence that may impact the operations and security of the Architect of the Capitol (AOC) or Capitol Complex.
- Evaluate the implications of road closures, access restrictions, and other operational changes.
- Track the status of special events and their potential impacts.
- Collaborate with USCP, House Sergeant at Arms, Senate Sergeant at Arms, and various legislative and governmental entities.
- Coordinate AOC's response to incidents that may affect operations and security within the Capitol Complex.
- Review and propose enhancements to the AOC Command Center checklist and related materials.
- Assist in developing Standard Operating Procedures for AOC Command Center Operations.
- Notify AOC leadership regarding events that could impact security and operations on the Capitol Campus.
- Exercise full authority to represent the company in matters related to scheduling, personnel assignments, performance evaluations, and administrative tasks.
- Ensure all required reports and deliverables are submitted in accordance with established deadlines.
- Conduct quality control reviews of all outputs and services provided by the Command Center.
Knowledge, Skills, and Abilities (KSAs):
- Proven ability to thrive in a fast-paced environment with shifting priorities and the capability to adapt to new demands.
- Strong skills in prioritizing tasks based on evolving circumstances.
- Excellent oral and written communication skills, demonstrating professionalism and the ability to engage with others discreetly and tactfully.
- Proficient in crafting and editing clear, concise, and grammatically correct documents, including reports and procedural guidelines.
- Demonstrated experience in team building, coaching, training, and mentoring personnel.
Minimum Experience Requirements:
- Must possess a current Top Secret personnel security clearance and maintain it throughout the contract duration.
- A minimum of five (5) years, preferably seven (7) years, of supervisory or leadership experience in managing personnel and coordinating appropriate actions in any of the following areas:
- Law enforcement or security
- Emergency Management
- Operations centers for law enforcement, security, or emergency management.
Educational Background:
- High School Diploma required.
Disclaimer:
The information provided above is intended to outline the general nature and level of work expected in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of the contractor assigned to this role.
Special Notes: Relocation assistance is not available for this position.
ARMADA is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
