Customer Experience and Safety Advocate

7 days ago


Baton Rouge, Louisiana, United States TJ Maxx Full time

Join us at TJ Maxx as a Retail Loss Prevention Customer Service Associate II and take your customer service skills to the next level In this critical role, you'll combine excellent communication with keen observation skills to prevent loss and ensure a safe shopping environment.

About the Position:

  • Deliver personalized customer service, addressing questions and resolving issues promptly and professionally
  • Monitor customer behavior, identifying potential security risks and taking swift action when necessary
  • Collaborate with colleagues to maintain a secure and safe shopping environment, adhering to company policies and procedures

Requirements and Qualifications:

  • High school diploma or equivalent required; prior retail or customer service experience a plus
  • Excellent communication and problem-solving skills, with a focus on customer satisfaction
  • Ability to work independently and as part of a team, with a strong attention to detail and ability to multitask

Compensation Package:

  • A competitive salary range of $50,000 - $70,000 per year, based on location and experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for professional growth and development, with ongoing training and support

Estimated Salary: $60,000/year (based on average US salaries)



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