Member Experience Representative
7 days ago
Join us in our mission to deliver proven fitness results for a healthier world. We are seeking a dedicated and results-driven Member Experience Representative to join our team. As a key member of our sales team, you will be responsible for promoting our fitness programs and delivering exceptional customer service.
**Job Description:**
As a Member Experience Representative, you will work closely with our members and guests to ensure they have an exceptional experience at our studio. Your day-to-day will be spent cultivating genuine connections with our members, ensuring a friendly and inclusive environment, and delivering an exceptional sales and service experience. If you are motivated to achieve outstanding member service and consistently meet performance standards, we want to hear from you
**Key Responsibilities:**
(i) Demonstrate dedication to ensuring maximum member experience satisfaction
(ii) Consistently strive for and achieve outstanding member service while meeting key performance standards
(iii) Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey
**Requirements:**
• Positive attitude and enthusiasm for fitness
• 1+ year of related experience in a similar role
• Exceptional interpersonal skills and customer service focus
**Benefits:**
• Opportunities for advancement within our organization
• WORKOUT FOR FREE
• Casual/Fitness Dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period
Estimated salary: $21.00/hour (dependent on location)
If you are passionate about fitness and delivering exceptional customer service, we encourage you to apply.
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