Hybrid Customer Experience Representative
1 week ago
Join Our Team as a HYBRID Customer Service Representative
Darwin's Natural Pet Products is a dynamic and growing company that offers a unique opportunity to make a difference in the lives of pets and their owners. We are seeking a highly motivated and customer-focused individual to join our team as a HYBRID Customer Service Representative.
Job Summary
This entry-level position comes with a competitive salary range of $20-$21 per hour and offers opportunities for growth and development. You will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and online interactions.
Main Responsibilities
- Provide top-notch customer support via phone, email, and online platforms.
- Analyze customer inquiries and offer accurate information about our subscription services and product offerings.
- Work closely with customers to determine their pets' specific needs and recommend suitable solutions.
- Resolve customer complaints efficiently and professionally, maintaining a positive demeanor.
- Manage workload effectively to meet departmental objectives and standards of service excellence.
- Enhance knowledge of Darwin's products and services continuously.
Requirements and Qualifications
- Experience: 1-3 years in customer-facing roles or related fields.
- Education: High school diploma or equivalent, with some college or post-secondary training preferred.
- Skillset: Excellent communication skills, strong problem-solving abilities, and proficiency in using multiple databases and software systems.
- Physical Demands: Ability to lift up to 30 pounds as needed.
Benefits and Perks
- Comprehensive medical, dental, and vision insurance.
- Five percent company contribution to 401(k) retirement savings plan.
- Free life and long-term disability insurance, employee assistance program, and six paid holidays (including two flex days).
- Ten days of paid time off annually.
- Enjoy 60 pounds of free premium pet food monthly ($450 value) and benefit from free on-site snacks and a pet-friendly office environment.
Training and Professional Development
- Intensive guided learning program covering general knowledge, standard operating procedures, and hands-on experience.
- Ongoing training and mentoring to support your growth and success in the role.
Work Schedule Flexibility
- Available shifts: 6:00 AM - 2:30 PM or 9:30 AM - 6:00 PM.
- Remote work options available after successful completion of initial training evaluation (first evaluation at 60 days).
-
Seattle, Washington, United States Darwin's Natural Pet Products Full timeJob OverviewDarwin's Natural Pet Products, a leading manufacturer of high-quality pet food, is seeking a skilled Customer Service Representative to join our team. As a representative, you will be the voice of our company, delivering exceptional customer service to our customers, vendors, and teammates.
-
Customer Experience Strategist
4 weeks ago
Seattle, Washington, United States Troy Consulting Full timeJob OverviewTroy Consulting is seeking a seasoned professional to lead our service delivery team as a Service Delivery Manager. This role will be responsible for ensuring the highest quality of service delivery to our clients, while driving business growth and customer satisfaction.About the RoleWe are looking for a highly experienced professional with 8+...
-
Aviation Customer Experience Representative
4 weeks ago
Seattle, Washington, United States Modern Aviation Full timeJob Summary:We are seeking an AVIATION CUSTOMER EXPERIENCE REPRESENTATIVE to join our team at Modern Aviation. As a key member of our team, you will be responsible for delivering exceptional service to our clients, exceeding their expectations and building lasting relationships.This role requires a unique blend of communication skills, technical knowledge,...
-
Customer Experience Representative
6 days ago
Seattle, Washington, United States Rockler Companies, Inc. Full timeOverviewRockler Companies, Inc. is a leading provider of woodworking tools and supplies, dedicated to helping woodworkers and DIY enthusiasts bring their projects to life. We are seeking a CUSTOMER EXPERIENCE REPRESENTATIVE - WOODWORKING to join our team in the retail sales environment, providing exceptional customer service and support to our customers.Key...
-
Sales and Customer Experience Representative
6 days ago
Seattle, Washington, United States Pacific Office Automation Full timeJob DescriptionPacific Office Automation is a leading document imaging and technology dealer in the nation, with over 40 years of success. Our company has grown to thirty branches located in ten western states, fostering great relationships with top manufacturers.We are seeking an Inside Sales/Customer Service Representative at our office in Seattle, WA. The...
-
Customer Experience Representative
4 weeks ago
Seattle, Washington, United States Banner Bank Full timeAt Banner Bank, we are committed to providing exceptional customer experiences. Our team of professionals is dedicated to delivering outstanding service and building lasting relationships with our clients.Job OverviewWe are seeking a Customer Experience Representative to join our team in this exciting role. As a Customer Experience Representative, you will...
-
Customer Experience Representative
5 days ago
Seattle, Washington, United States Foot Locker Full timeSales Associate Job Opportunity We are looking for a talented and enthusiastic Sales Associate to join our team at Foot Locker. As a key member of our sales team, you will be responsible for delivering exceptional customer service and helping customers find the perfect athletic wear and shoes. About the Role:To ensure high levels of customer satisfaction by...
-
Customer Experience Representative
5 days ago
Seattle, Washington, United States Crate&Barrel Full timeCrate and Barrel is a leading home furnishings retailer dedicated to inspiring purpose-filled living. As a Sales Associate, you will be part of a talented team that delivers exceptional customer experiences and drives sales growth. We are seeking a motivated professional with a customer-centric approach to join our team.This role offers:A competitive salary...
-
Customer Experience Representative
1 month ago
Seattle, Washington, United States Banner Bank Full timeAbout Us">Banner Bank, a leader in the financial industry for over 130 years, is dedicated to providing exceptional customer experiences through our commitment to core values: listening, learning, and helping businesses and individuals reach their goals.
-
Client Experience Representative
1 week ago
Seattle, Washington, United States Secord Insurance Full timeJob Title: Client Experience RepresentativeJob OverviewAt Secord Insurance, we are seeking a highly motivated and results-driven Client Experience Representative to join our team. This critical role is responsible for delivering exceptional customer service and supporting the growth of our business.Key ResponsibilitiesDevelop and implement strategies to...
-
Customer Experience Specialist
4 weeks ago
Seattle, Washington, United States T-Mobile (MobileOne, LLC) Full timeOverviewT-Mobile (MobileOne, LLC) is a leading wireless communications company dedicated to delivering exceptional customer experiences. We are seeking a highly motivated Retail Sales Representative to join our team in this exciting role.In this position, you will be responsible for providing excellent customer service and selling T-Mobile products and...
-
Seattle, Washington, United States US Foods Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at US Foods. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide fast, easy, and efficient service to customers, ensuring their needs are met and exceeded.Work closely...
-
Member Experience Representative
6 days ago
Seattle, Washington, United States Orangetheory - Franchise #0319 Full timeOrangetheory Fitness - Franchise #0319Join us in our mission to deliver proven fitness results for a healthier world. We are seeking a dedicated and results-driven Member Experience Representative to join our team. As a key member of our sales team, you will be responsible for promoting our fitness programs and delivering exceptional customer service.**Job...
-
Customer Experience Liaison
4 weeks ago
Seattle, Washington, United States Lee Thornton - State Farm Agent Full timeWe are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Representative. As a key member of the Lee Thornton - State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive business growth.CompensationThe estimated annual salary for this position is $43,000 -...
-
Customer Experience Associate
5 days ago
Seattle, Washington, United States Door Pro America Full timeCompany OverviewAt Door Pro America, we're committed to providing exceptional customer experiences in our retail showrooms. As a Retail Sales Representative, you'll play a key role in helping us achieve this goal.Compensation: Hourly base pay + commissionWe're looking for someone who is reliable, responsible, and able to self-manage their time effectively....
-
Customer Service Representative
2 weeks ago
Seattle, Washington, United States Floor & Decor Holdings, Inc. Full timeCustomer Service RepresentativeFloor & Decor Holdings, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer complaints.Job Summary:This position requires a strong understanding of...
-
Customer Experience Specialist
1 week ago
Seattle, Washington, United States Jeff Kalvelage - State Farm Agent Full timeJob Overview: As an Office Representative, you will play a vital role in supporting the success of our agency. You will be responsible for delivering exceptional customer service, building strong relationships with clients, and contributing to the growth and development of our team.Estimated Salary Range: $50,000 - $65,000 per year, based on experience and...
-
Customer Experience Representative
1 week ago
Seattle, Washington, United States Car Wash Enterprises Full timeKey Responsibilities">This role involves working in a dynamic, fast-paced environment where teamwork and cooperation are paramount. Key responsibilities include:">Providing exceptional customer service">Maintaining clean sites, cars, and equipment">Participating in cross-functional teams to achieve business objectives">Fostering a positive and supportive...
-
Customer Experience Coordinator
2 weeks ago
Seattle, Washington, United States Pierre Auto Group Full timeKey ResponsibilitiesThis is an exciting opportunity for a results-driven individual to join our Pierre Auto Group team as a Business Development Center Representative.The successful candidate will be responsible for generating appointments, setting meetings, and providing customers with accurate information about our vehicle offerings.They will also work...
-
Customer Service Representative
5 days ago
Seattle, Washington, United States Sizzler USA Full timeSizzler USA is looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving customer complaints, and providing exceptional customer service. You will also assist with handling customer transactions, operating cash registers, and...