Aviation Customer Experience Representative

1 day ago


Seattle, Washington, United States Modern Aviation Full time
Job Summary:

We are seeking an AVIATION CUSTOMER EXPERIENCE REPRESENTATIVE to join our team at Modern Aviation. As a key member of our team, you will be responsible for delivering exceptional service to our clients, exceeding their expectations and building lasting relationships.

This role requires a unique blend of communication skills, technical knowledge, and problem-solving abilities. If you have a passion for delivering outstanding service and working in a dynamic environment, we encourage you to apply.

  • Provide personalized service to private and corporate aviation clients.
  • Coordinate services including hotel, catering, and ground transportation arrangements.
  • Manage aircraft services such as fueling and hangar storage.
  • Input trip data into scheduling software and update customer information in the database.
  • Educate customers on available services, promotions, and programs.
  • Process customer invoices and resolve any issues that may arise.

We offer a competitive salary and a comprehensive benefits package, including employee medical insurance, basic life insurance, short-term disability, long-term disability, vacation and sick time, paid holidays, HSA account funding, and a 401(k) match.

Estimated Salary: $24.00 - $24.00 per hour.



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