Technical Assistance Provider
2 weeks ago
**About the Role:**
This IT Services Desk Assistant position is an excellent opportunity for students to gain hands-on experience in the field of technical support. As part of our IT team, you will assist students, faculty, and staff with various technical issues and queries.
Key Responsibilities:
- Support students, faculty, and staff with technical issues via phone, email, and in-person
- Troubleshoot hardware, software, and network problems
- Implement virus and malware removal procedures
- Update operating systems as needed
- Assist users with password resets and other account-related tasks
Requirements:
- Able to understand and apply technical concepts quickly
- Effective communication and teamwork skills
- Self-directed and motivated individual
- Ability to manage multiple priorities and deadlines
- Must be currently enrolled at Shepherd University
Compensation Package: The estimated annual salary for this role is approximately $22,000-$28,000, depending on qualifications and experience.
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Technical Support Assistant
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Shepherdstown, West Virginia, United States Shepherd University Full timeJob Title:Technical Support AssistantCompany Overview:We are a leading educational institution, Shepherd University, seeking highly motivated individuals to join our IT Services team as Technical Support Assistants.Estimated Salary:$12.00 - $15.00 per hour, based on experience and qualifications.Job Description:This position provides technical support to...
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SSS Graduate Assistant
4 weeks ago
Shepherdstown, West Virginia, United States Shepherd University Full timeJob SummaryWe are seeking a highly motivated and organized Graduate Assistant to support the Student Support Services (SSS) program at Shepherd University. The successful candidate will work closely with the SSS Academic Retention Specialists to develop and lead student development workshops, work with small group learning sessions, and assist with cultural...
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